Privacy Policy ::

Information Collection

In order for our website to best suit the needs and interests of our users, there are certain areas within the site that require user information. CatHelp-Online is dedicated to preserving your personal privacy when accessing these areas on our site.


Cookies are pieces of data stored on the user's computer tied to information about the user (usage of cookies is in no way linked to any personally identifiable information while on our site). For example, by setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use the site, but may be limited to other areas.

Some of our business and/or afilliate partners use cookies on our site, i.e., advertisers. However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.

This privacy policy covers the use of cookies by CatHelp-Online only and does not cover the use of cookies by any advertisers or their policies.

Log Files

Like other websites, we use log files. These files may include IP addresses, browser type, ISP, referring/exit pages, platform type, click numbers, etc to: administer the site, track users' movements, gather demographical information. IP addresses, etc are not linked to personally identifiable information. CatHelp-Online does not use this information for any other purpose other than the reasons stated above.

Communications From the Site
(Forums, Forms, Message Board, Surveys, etc)

Registration: In order to use certain areas of our site, users must first complete a registration form. During registration, a user is required to give contact information (i.e., name and email address). We use this information for log files and/or for contact purposes only, your personal information is kept strictly confidential and is not shared with any other party other than CatHelp-Online and/or our host server.

Email: When you register your email address with CatHelp-Online, we make a solemn vow not to share your information with any other party, nor will we sell your information to outside sources (i.e., advertisers, email lists, etc). CatHelp-Online discourages use of "spam" and unsolicited email. If one or more of our forums or surveys, etc are located online that are viewable to the general internet public, we wish to advise that any information contained on a public forum, etc would be considered personally identifiable information (PII) online, and for our users to exercise caution when posting, including email addresses and any other personal information.

Service Providers

CatHelp-Online occasionally partners with other third parties (afilliates, host server, etc) to provide specific services. When the user signs up for these particular services, we may share names or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information (PII) except for the purpose of providing these services.

Should CatHelp-Online occasionally offer special services (through our host or other parties) that require ordering and/or forms of payment, we shall choose those services that we feel are highly recommended and comply with internet protocol concerning privacy, security and secure online ordering. We wish to advise our users, however, that the user should visit the main product or service site and look for quality assurance, product reviews, a product liscence and support areas to ensure they are receiving quality merchandise and security. If CatHelp-Online should include an online order form for specific products or services, we will use information for billing purposes only (name, email, shipping address, credit card information, expiration date, etc).


CatHelp-Online contains links to other websites. While we are confident that the links are reputable and informative, we wish to advise our users that CatHelp-Online is not responsible for the privacy practices of such other sites. We strongly encourage the user to read the privacy policies of other websites that may or may ask for personally identifiable information.

This privacy policy applies soley to information collected by CatHelp-Online as outlined above.


CatHelp-Online takes every precaution to protect our users' information. When information is submitted to CatHelp-Online, the information is protected both online and off-line.

Should we provide a special service of any type, a form will ask the user to provide sensitive information (such as credit card information, social security number, etc) that information is encrypted and is protected using encryption software known as SSL. While on a secure page or order form, a lock icon will appear at the bottom of the web browser assuring the user that the information is encrypted and secure.

Legal Disclaimer

Though CatHelp-Online makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.


Correcting/Updating/Deleting/Deactivating Personal Information: If a user's personal information changes (i.e., zipcode, phone, email or postal address), upon request, or if a user no longer desires the service, we provide a way to correct the information. Simple requests can be done by emailing CatHelp-Online. Other requests concerning our host's services or other types of services must be through contact with our host or the individual service in particular.

Changes to our Privacy Policy: We will keep our Privacy Policy updated as necessary so that our users are always aware of what information we collect and how we use it. We will use information in accordance with this privacy policy under which the information was collected.

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